Yesterday i went to urban kitchen with some friends in the evening to have dinner in their i got this problem. When we checking the menu price for a all the casual beverage like cokes, Ginger beer and etc was RS 100, and we ordered few Ginger beers and what we got is normal ginger beer bottle that labeled to MRP of RS 33. But it have been sold for RS 100!.
So what exactly Maximum Retail Price mean ?
So i google it!
as i a definition i got this
"MRP (Max Retail Price inclusive of ALL taxes)"
so how can they sell a bottle that marked for MRP of RS 33 for the price of RS 100 ?
so i decide to go further searching on this and i found this article,
http://www.augustsara.com/mrp-max-retail-price
what i quoted from this is this author also have face to my problem but he was brave enough to sort it out at that time, so he went to manager and asked how they suppose to charge more than 3x price from MRP from him, and the manager's answer was funny,
” that is the price that we put as a policy, but for customers that ask we reduce it to the MRP!!”
so what this exactly mean ? if we asked from urban kitchen manager can we reduce our bill by 77 rupees for each beer ?
and is it legal to sold those in price of RS 100 when the MRP price is so much lower ?
2 comments:
I just went through the consumer affairs authority site and found that selling above the marked price is an offence. Check the following link. Point 3 says so.
http://www.caa.gov.lk/web/index.php?option=com_content&view=article&id=114&Itemid=108&lang=en
We could complain about this to the Consumer Affairs Authority too, coz What they did was illegal.
http://www.caa.gov.lk/web/index.php?option=com_content&view=article&id=61&Itemid=77&lang=en
well in that case it's not only about urban kitchen , most of the restaurant's do this may be so many people have same question in their mind .
and shush typical sri lanka they don't have a way to complain via E MAIL ? just the snail mail ?
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